{"id":58,"date":"2026-08-27T15:29:05","date_gmt":"2026-08-27T13:29:05","guid":{"rendered":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/shipping-and-returns\/"},"modified":"2026-08-27T15:29:05","modified_gmt":"2026-08-27T13:29:05","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/shipping-and-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58\" class=\"elementor elementor-58\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9f5fb e-con-boxed e-flex e-con e-parent\" data-id=\"bd9f5fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef463d elementor-widget elementor-widget-heading\" data-id=\"1ef463d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6554aa2 e-con-boxed e-flex e-con e-parent\" data-id=\"6554aa2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee5021 elementor-widget elementor-widget-heading\" data-id=\"4ee5021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Returns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5f98a elementor-widget elementor-widget-text-editor\" data-id=\"aa5f98a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can&rsquo;t offer you a refund or exchange.<\/li><li>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/li><li>To complete your return, we require a receipt or proof of purchase.<\/li><li>Please do not send your purchase back to the manufacturer.<\/li><li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more than 14 days after delivery.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3f289 elementor-widget elementor-widget-heading\" data-id=\"7e3f289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds (if applicable)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67f0eb7 elementor-widget elementor-widget-text-editor\" data-id=\"67f0eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/li><li>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8421c26 elementor-widget elementor-widget-heading\" data-id=\"8421c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Late or missing refunds (if applicable)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82e53b elementor-widget elementor-widget-text-editor\" data-id=\"b82e53b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>If you haven&rsquo;t received a refund yet, first check your bank account again.<\/li><li>Then contact your credit card company, it may take some time before your refund is officially posted.<\/li><li>Next contact your bank. There is often some processing time before a refund is posted.<\/li><li>If you&rsquo;ve done all of this and you still have not received your refund yet, please contact us at <a href=\"mailto:houseofcosmeticssa@gmail.com\">houseofcosmeticssa@gmail.com<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a431cc6 elementor-widget elementor-widget-heading\" data-id=\"a431cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exchanges (if applicable)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a7308d elementor-widget elementor-widget-text-editor\" data-id=\"3a7308d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at <a href=\"mailto:houseofcosmeticssa@gmail.com\">houseofcosmeticssa@gmail.com<\/a>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f750ac7 elementor-widget elementor-widget-heading\" data-id=\"f750ac7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8002 elementor-widget elementor-widget-text-editor\" data-id=\"43f8002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/li><li>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":0,"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"wp:attachment":[{"href":"https:\/\/webshurestaging.co.za\/houseofcosmetics\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}